Transforming your health care
with the gENiO SAPIENS system
TBQ is now also "OHRUS: Cutting-edge Masters in Health, AI, IE and Global Economy for your well-being and professional success."
ABOUT US
Discover how our AI-powered Virtual Assistants transform your customer service experience, offering you 24/7 continuous support in over 100 languages. Improve customer satisfaction and loyalty with always-on, personalized support.
The evolution of intelligent customer communication starts here.
The evolution of intelligent virtual customer dialogue starts here. Our AI-powered Virtual Assistants employ advanced algorithms for deep understanding and fluid, natural communication. They learn from every interaction to continuously improve service, delivering ever more personalized and effective experiences.
Thanks to the advanced technology of our Virtual Assistants, it is now possible to have a highly realistic avatar that makes every interaction feel like a human conversation. With unlimited availability, we guarantee constant attention that raises customer service to a new level.
Discover how our AI-powered Sales Assistants can transform lead generation in our free whitepaper. Learn how forward-thinking SMBs are leveraging the power of AI to streamline their sales processes and capture more opportunities.
Advantages AT A GLANCE
Optimize your business processes and improve your customers' experience with AI virtual assistants that not only reduce costs and are available 24/7, but also offer interactive, personalized and effective communication.
AI-powered virtual assistants automate customer service tasks, significantly reducing operational costs by minimizing the human effort required.
With AI-powered virtual assistants, your service is available 24 hours a day, improving customer satisfaction and fostering customer loyalty.
Interactions with each customer reach a new level with AI-powered adaptive virtual assistants, offering answers and solutions tailored to their specific needs.
AI support with autonomous thinking
Our intelligent virtual assistants offer your team personalized, always-on support, ensuring fluid communication and dynamically adapting to changes. With precise insights, they drive continuous optimization and contribute to the strategic success of the entire company.
Personalized support
Respond to individual employee questions, such as queries about implementation in their specific departments, offering direct and relevant support.
24/7 Availability
Available 24/7 to answer questions anytime, regardless of work schedule.
Consistent communication
Ensures that all employees receive the same accurate and unbiased information, promoting equitable communication throughout the organization.
Scalability and updates:
Designed to support high employee volume and adapt quickly to changes, ensuring up-to-date and relevant responses for everyone.
Usage statistics
Measure the number of interactions, frequently asked questions, usage times, among others, to obtain a complete overview of the use of the virtual assistant.
Employee Comments
Feedback summary, user experience ratings, suggestions for improvement.
Error rates
Track misunderstood requests or unanswered questions to identify areas for improvement and hone assistant accuracy
Conversion rates
Measures the percentage of employees who report a better understanding of the strategy after interacting with the assistant, through surveys and direct feedback.
Success in implementing the strategy
Evaluate the impact of your strategy using metrics such as sales growth, productivity and customer satisfaction to measure overall success and benefits achieved.
INTERNATIONAL STRATEGIC ALLIANCES